Hi there, been a long time not been active since the infamous issue with my Dell 15R SE graphics card! Go to Solution. Currently using an 'LMP' dongle and the displays are certainly not smooth, I understand this is not powered but just making me have extra thoughts. The TB16 uses Thunderbolt 3, which works differently. It offers 40 Gbps of total bandwidth that can be dynamically allocated, to a point.
With TB3, display traffic always gets priority, and whatever is left gets used for PCIe traffic that supports everything else. But as two examples, a dual 4K 60 Hz setup requires about 32 Gbps of bandwidth right off the bat, so if you also had even a single USB 3.
Or if you had an external Thunderbolt 3 peripheral that could saturate the entire 40 Gbps TB3 pipeline, then technically ANY display setup could create a bottleneck for that device. View solution in original post. The WD15 can handle dual displays up to x or a single display up to x or 4K but only at 30 Hz. The TB16 can handle dual displays up to 4K at the standard 60 Hz and even some triple display configurations. Hopefully this helps. If you have any other questions, feel free to reply or PM me.
Thanks for the answer. Could you explain more why the model D is not good? I was thinking of buying one. But I was wanting to plug the new Dell on a 4k 60 Hz monitor. The D can run up to three 4K 60 Hz displays simultaneously. RGBRin addition to my reply to you above, I forgot to point out that the D only provides 60W for charging an joseph zbukvic palette system. Happy to help! Good luck! Browse Community.I get one monitor at x and the other defaults to x The maximum I can select for the second monitor is x, which is a blurry resolution.
On the D, I was able to use both monitors as intended at maximum resolution. I cannot find this firmware update anywhere on the Dell site.
My suspicion is that this is a bandwidth issue with the dock, but I cannot find a way to modify the bandwidth or to upgrade the dock's firmware. I've also installed the latest Display Link driver. The BIOS is the most recent. I installed both of the updates on the WD19 support site. Go to Solution. Then you'll be able to run dual 4K displays just fine.
I wrote in detail about those in this threadspecifically the post marked as the answer. The WD19 doesn't use DisplayLink. So you'll probably find that even your display currently running at its native resolution is only running at 30 Hz, which for most people is an unacceptably low refresh rate because it creates very perceptible lag even with things like the mouse cursor.
I wrote a detailed post about the various operating modes of USB-C and Thunderbolt 3, and their impact on display configuration options here if you're curious. What even led you to the regular WD19 given that you have dual 4K displays? View solution in original post. If you don't intend to use the D anymore, you can uninstall that DisplayLink driver.
They do not use DisplayLink technology like the Dxxxx dock models. Dual display does not work with extended display across two UHD monitors. I get nice, crisp graphics if I elect to duplicate the screens, which is not what I want. I want to extend the monitors. When I select that option, one monitor stays at x at 29Hz and the other is selected for that resolution but has such a fuzzy display that I can't make out any of it.
I'm looking for the firmware update as well. Can't seem to find it on dells support page. I thought that dell wanted firmware upgrading to work perfectly from day 1? Maybe their way of doing that is to not let you upgrade at all?
I'm not one to be snarky but the new line of USB C docks have not been impressive to say the least. Looking at you WDThat link talks about the e-port plus. The Latitude cannot connect to the e-port plus. We're trying to figure out which dock to get instead.
What did you do? We ordered the WD I need to order more and think the D might be a better fit. We use the PH and PH monitors. I have problem that sometimes my attached monitors do not recover from sleep.Using Your WD19, WD19DC or WD19TB Dock
Plugging and replugging will resolve the issue. Forget the D Still, this means it can be useful for offices that have "hotel desks" rather than individually assigned desks AND currently have a mix of USB-C and "legacy" systems. The larger distinction though is that the two docks handle displays completely differently.
The D on the other hand uses a DisplayLink chip to get video from the host to the dock. However, there are some notable disadvantages too. The DisplayLink chip inside the dock then decompresses it and sends it to the display. This compression behavior means that even on a fast system using USB 3. One problem condition is when large portions of the display are changing simultaneously, e. When I've watched full-screen video on a DisplayLink display, the video sort of alternates between slow motion and fast-forward, so on average it stays in sync with the audio, but it looks awkward.
But in the interest of making an informed decision, I still felt it was worth noting all of the material differences.
And fyi, if your systems were ordered with the Thunderbolt 3 option, you can add the TB16 dock to your list. It's basically the same as the WD15 except it has DP, mDP, HDMI, and VGA all on the dock, and it also has 4x the display bandwidth available from the host thanks to Thunderbolt -- so instead of being limited to dual p 60 Hz, it can do dual 4K 60 Hz, as well as a few triple and even quad display configurations.We've had the same thing, We've ordered some E's with the WD15 docks, seems to be working perfectly so far, no issues on 10 laptops and docks at the moment.
With our latest batch of Latitude s we have been using the WD In the past we used D USB 3. However we may be moving back to them as we now have a mixture of E-series Dells, Ds and Surface Pro 4s all wanting to dock on the same desks.
Dell D6000 Universal Dock Review
I've looked at the Targus dock that has built in power and it would be perfect for the Dells, if only it supported multiple voltages so we could charge the Surface Pros with a barrel-plug adapter.
Only supporting In some ways it's sad to see the E-dock go but in other ways it isn't, like how we had to get spacers for our E74XX Latitudes because Dell wouldn't release a version of the dock that was the correct size. Lost a few dock connectors to wiggling fatigue before we found out that spacers were even available.
Fact is, the dock is universal, since it works off of USB-C, that alone is a huge plus in the long run, as more and more devices will be working with USB-C. Kong term it will be cheaper, though now it costs some money. I get bummed out every time I am reminded that Dell is getting rid of the E-dock. This decision just doesn't make sense to me. Currently all I have to do in the morning is take my laptop out of my bag and place it on the dock.
No cables to plug in, and the important hardware like video, network, and audio switch to pass through mode. So I get the power of the Nvidia video card that's in the laptop. Not a low end USB video driver. And my network card keeps the same MAC address.
My next laptop purchase will most likely be a refurbished Precision that still has the E-dock. Or perhaps I'll switch to another brand that still has a docking station available. Works well for us and users generally dont have many issues with them.
Never gave me an issue. I ordered an outlet E just so I could avoid the new docks and continue using my E-Series.
Sadly, the E-Series hasn't been trouble-free with my E either, even though it was with my previous EAny help would be appreciated. I think I finally found the documentation I was looking for that explains the issue.
Per the WD19DC spec sheetthe number of supported monitors depends on how many USB C ports you are using on your laptop to connect to your dock and the graphics card on your laptop.
In our scenario we have laptop with the standard charging port circle and 1 DP over USB type C port to connect to the dock. In conjunction with that we are using Intel HD graphics, not a separate graphics card so per the spec sheet, we are limited to 2 monitors.
The only Dell dock you should be considering at this point is the WD It replaced the TB16 and the WD The WD15 3 ports vga, mini dp, hdmi all three are functional and you can span all 3 ports. We have seen some flakiness when the vga monitor is used. The WD19 also has 3 ports hdmi and 2 full size dp. My colleague said that only 2 are operational at any one time but I was able to hook up a system to the WD19 with two local monitors and one big screen that mirrored one of the local monitors.
So I know all 3 ports are operational, I just don't know if you can span all 3 ports. The TB16 was very problematic for us. We routinely run 3 displays off the WD15 but have not tried the WD19 for 3 displays yet.
We have tested out the WD19 and WD19 DC and can hook up two monitors x orbut the 3rd external monitor only gives us some wacky resolution like xnot anywhere near the other two. We have tried this with multiple Latitude series laptop with on board graphics. Any suggestions? If you look at the connector or the port it will either have a DP symbol or a lightning bolt symbol indicated which type it is.
We've been using the Universal D dock exclusively for many months now. Not sure where Dell gets the compatibility list from - I have them connected to many models of Latitude and Precision Mobile workstations that aren't on the list.
We have used the D dock and the WD15s here. I prefer the D myself. You can always daisy chain the monitors via 1 DP port. We have been doing that here since all of our monitors have the DP. Just check the setting in the monitor to make sure they can do it. We've run 3 monitors off of a single DP port. The Dell D port replicator will allow 3 external monitors.
My company uses this configuration with most of our users. Our company has over of them and are constantly having to reset them. The old dock were ironclad, these usb-c models are terrible. You need to match the dock to the output of the laptop.
The TB16 did not work properly with most of the Latitude laptops. While the WD15 did not work properly with the Precision laptops. Yes, you want to go with the WD19 series docks now. DellFollowers - Follow Mentions Products. Samuel Dell. Get answers from your peers along with millions of IT pros who visit Spiceworks. Best Answer. We found 4 helpful replies in similar discussions:.Unfortunately, the docking station that we currently use is no longer compatible and my company won't pay for a new one.
Yet, I don't see myself plugging and unplugging cables times per day so I'm considering buying one myself. I could do with an additional cable for power if that would really drive the costs down. What would you recommend for my needs? How mouch power would I need for the docking station?
Is W enough or should I go for W? Go to Solution. Unfortunately if you don't have Thunderbolt but want the option to expand to higher-end display setups, then you're a bit stuck unless the D would be an acceptable option for you despite its drawbacks.
See below. The D is ancient and has been replaced by the D The problem with the Dxxxx series docks is that they use DisplayLink chips rather than tapping directly into the GPU, which can introduce a lot of drawbacks. I wrote in detail about those in this threadspecifically the post marked as the answer -- and even though the thread asked about gaming performance, the drawbacks I mentioned are not limited to gaming.
As for power, the WD19 when powered by a W AC adapter can supply up to 90W to the attached system, and if you check the AC adapter that came with yourI suspect you will find that it's either 65W or 90W.
Either way, a WD19 with a W adapter will be sufficient to power the The WD19 with a W adapter by comparison can supply up to W to the attached system, which is required by systems such as the XPS 15 models. You won't need that extra capacity, but it won't damage anything to have it.
The D however can only supply 60W to an attached system. That will probably be fine if your system came with a 65W power adapter the battery will probably just charge a bit more slowlybut if your system came with a 90W power adapter, then only receiving 60W while docked could cause it to throttle back its performance in order to try to operate within the reduced power budget.
You could work around that by connecting the AC adapter to the system in addition to the dock, but of course that defeats some of the convenience of the dock. View solution in original post. It's in line with what I had understood, so that's good news!
I take your point on the Dxxxx series docks so I don't think I will go down that path. The Latitude doesn't seem to exist with Thunderbolt, so that would leave me with 2 options: either the WD15 or the WD Sorry, I thought the had Thunderbolt 3 available as an option, but maybe that's only the The regular WD19 doesn't get you much over the WD15 when used with the The main new feature is support for DisplayPort 1.
HBR3 allows more video bandwidth from the system, which in turn allows the WD19 to support display setups that require more bandwidth dual QHD rather than dual FHD, for examplebut the only supports HBR2, so that benefit wouldn't apply with that system. Therefore if the extra cost of a WD19 isn't worth the futureproofing for other systems, you should be fine with a WD Those are very inexpensive, especially I expect in comparison to a new WD19 vs. Thanks again! Browse Community. Turn on suggestions.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.Fulfillment by Amazon FBA is a service we offer sellers that lets them store their products in Amazon's fulfillment centers, and we directly pack, ship, and provide customer service for these products. If you're a seller, Fulfillment by Amazon can help you grow your business. Learn more about the program. Your question may be answered by sellers, manufacturers, or customers who purchased this item, who are all part of the Amazon community.
Please make sure that you are posting in the form of a question. Please enter a question. Enjoy universal compatibility with a wide range of PC brands and operating systems supported by display link technology. Skip to main content. Check fit by computer. Find the right part Make sure this fits your model. Can't find your model number? An error occurred, please retry your last action.
No results available.
Please select an option. This fits. Check another model. Our finder cannot confirm if this item fits your model. Try checking the product description for more information. You can return the item for any reason in new and unused condition and get a full refund: no shipping charges Learn more about free returns. How to return the item? Go to your orders and start the return Select the ship method Ship it! In stock on April 16, Order it now. Add to Cart. Sold by Hello Manhattan and Fulfilled by Amazon.
No deductibles or added costs. Parts, labor and shipping included. Power surge covered from day one. Other breakdowns covered after the manufacturer's warranty expires.
If we can't repair it, we'll replace it or reimburse the purchase price with an Amazon e-gift card. Plans are only valid for new or certified refurbished products purchased in the last 30 days with no pre-existing damage.
Protection plan documents will be delivered via email within 24 hours of purchase.